Privacy & Cookies Policy

This Website Privacy & Cookies Policy describes how Heronsgate Capital LLP (“Heronsgate”) collects, uses and otherwise processes Personal Data (defined below) from visitors to this website (“Site”).

Information about how we use and process the Personal Data of our clients and prospective clients is described in our Privacy Policy which is available here.

“Personal Data” means information that, directly or indirectly, enables you to be identified as an individual.

Heronsgate is the data controller of the Personal Data we process. This means we’re responsible for ensuring that the systems and processes we use are compliant with applicable data protection laws. 

Data Collection 

Via our Site we collect the following information:

  • Device data: IP address, unique device identifier (UDID), cookies and other data linked to a device, and data about usage of our Sites.
  • Basic data: You have the opportunity to provide us with other data via the “contact us” section of our Site, this is voluntary. Typical data provided this way includes name, gender, title, organisation and contact details. If you choose to request that we provide you with marketing information, you can withdraw this consent at any time.

Use of Personal Data 

The purposes for which we use Personal Data which are collected via our Site is as follows:

  • To respond to inquiries made via our contact us page. If you ask us to, we may provide you with marketing information about services or events which may be of interest.
  • To make our Site more intuitive and easy to use and to protect the security and effective functioning of our Site we may use device data. This helps us to provide a better service to our Site users.

Sharing of Personal Data 

We may share Personal Data obtained via our Site with our suppliers and service providers. In rare circumstances, our IT service providers may have access to Personal Data shared with us via our Site, in such instances, these providers are required to ensure the security of the data and to only process it in compliance with our instructions.

Marketing Choices 

If you have asked us to keep you up to date with our marketing information. You can choose not to receive such communications at any time. Please follow the unsubscribe link in any relevant communication or contact us using the details below.

Cookies

What Are Cookies? 

A cookie is a small file, often including a unique identifier, that is sent to your device’s browser from a web server and is stored on your device’s hard drive.

They are widely used in order to make Sites work, or work more efficiently, as well as to provide information to the owners of the site. Each Site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Site to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many Sites do this whenever a user visits their website in order to track online traffic flows.

No personal information is stored in our cookies.

This Site uses Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us compile reports to analyse how users use the site – meaning that we use them to see how many users come to our Site, the pages that generate interest and the links that users most often click on (amongst other things) so that we may then improve the site. Google Analytics uses cookies which do not enable any website user to be individually identified and these cookies will only be used for Site analytics purposes. For an overview of privacy at Google please visit www.google.co.uk/intl/en/analytics/privacyoverview.html. By using this Site, you consent to the use of the Google Analytics cookie in the manner and for the purposes set out above, you can exercise choice regarding these cookies, please visitGoogle Analytics Opt-out Browser Add-on for further information.

Although no personal information is stored in our cookies once you are registered user of our investment services, a unique user identification number will be generated for your account. These unique user identification numbers will be submitted to Google Analytics but only for the purposes of tracking the use of the Site so we can understand where we can make Site improvements and future modifications and no personal information will be associated or accessible by reference to the unique user identification numbers.

Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing the internet software browsing settings. It may also be possible to change the settings to enable acceptance of specific cookies. Please refer to the help section on your browser. If cookies are disabled it may mean that not all services of a site, or indeed any, might be available. For more information about cookies and how to disable them please visit www.allaboutcookies.org (please note that this link will take you to an external website).

Data Subject Rights  

You have the following rights in respect of your Personal Data:

  • Access. Subject to certain exceptions, you have the right to request a copy of the Personal Data we are processing about you.
  • Rectification.
  • Deletion.
  • Restriction.
  • Portability.
  • Objection.
  • Withdrawing Consent.

Data Security  

We have implemented technical and organisational measures to safeguard the Personal Data which we process. While we endeavour to always protect our systems and the Sites, due to the inherent nature of the Internet, we cannot guarantee that any information shared via our Site will be absolutely safe from intrusion by others.

Cross-Border Data Transfers  

Our Site is hosted on servers in the UK. However, our IT systems may involve transfer of data across borders. We take technical security measures to protect Personal Data in these circumstances and conduct data transfers only in compliance with the General Data Protection Regulation.

Contact Us  

If you have questions or comments regarding this Privacy & Cookies Statement or our privacy practices, please contact us here:

privacy@heronsgatecapital.com

181 Queen Victoria Street, London, EC4V 4EG